Congratulations To The Winners Of ForeSee’s E-Government Excellence In Customer Experience Awards Via ForeSee: 2017 When most people think of the important work being done by government, digital resources and services offered online via desktop and mobile usually isn't the first thing that comes to mind. However, that doesn't take away from its…
Tag: Thought Leadership
From Nextgov: How Better Digital Services Can Result in Agency Savings
May 23, 2017 Research says budget slashing and modernizing technology are compatible ideas. Dave Lewan is responsible for managing ForeSee’s focus on public sector, including federal and state government departments and agencies, nonprofit organizations, associations and higher-education institutions. The path to more conservative government spending lies in collecting and analyzing citizen (customer) experience data. This isn’t hyperbole…