Highly Qualified with a Simple Message.
Over the past 10 years Dave has been a featured speaker, panelist, facilitator and radio guest sharing expert insights, strategies and practical How To’s in order to help you deliver the best customer experience possible.
Dave has been featured at NRF, Future Stores, RBC Financial, Canadian Marketing Association, North American State and Provincial Lotteries Annual Convention and NPR. He has been a repeat guest on Federal News Radio and has recently been a facilitator for the Excellence in Government Fellows Program and the Partnership for Public Service’s Center for Presidential Transition.
Private or Public Sector
Whether your organization is an emerging or tier-one retailer, financial services provider, B2B, or in the healthcare, hospitality or technology industry, Dave will deliver a message to your audience that will leave them motivated and on the path to CX success and desired financial outcomes.
If your organization is an association, not-for-profit or government entity, Dave will share insights to how a great customer experience will lead to a lower cost reduction to serve, while maximizing constituent, member and citizen satisfaction.
To learn more, share information on a future event or check on Dave’s availability, contact Dave directly.